FNQ Easy Fix Privacy Policy
FNQ Easy Fix Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from fnqeasyfix.com.au (the “Site”).
​
We comply with the Privacy Act 1988 (Cwth) (as amended). The information We collect will be used for the purpose of providing Your Plan to You or to investigate, assess and pay claims under Your Plan. For these purposes, You acknowledge and consent to Us, Our agents and Our related entities collecting Your personal information and disclosing Your personal information to Our agents, Our related entities or Our service providers. You also acknowledge and consent to Us, Our agents and Our related entities collecting and using Your personal information to contact You for market research or to provide You with information and offers about products and services offered by Us, Our agents and Our related entities. If You do not want to receive any marketing information You can opt-out by contacting us as per the section laid out in the following Privacy Policy.
​
PERSONAL INFORMATION WE COLLECT
​
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Billing Information.”
​
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
​
HOW DO WE USE YOUR PERSONAL INFORMATION?
​
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
Communicate with you;
Screen our service orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
​
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our website. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Furthermore, we use Facebook Pexels to ensure that we can provide the best service that caters to your needs.
​
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
​
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
​
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
​
DATA RETENTION
When you place a booking request or enquiry through the Site, we will maintain your information for our records unless and until you ask us to delete this information.
​
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
​
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at fnqeasyfix@gmail.com or by mail using the details provided below:
6 Cattleya Close, Edmonton, Cairns, QLD, 4869, Australia
we are only a phone call away